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Satisfaction Guarantee
Your satisfaction is our #1 priority. If you are not 100% satisfied with your purchase, please contact our customer service department via email or telephone and let us know how we can help.
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• Free Shipping
• No Sales Tax except NJ
• No Restocking Fees
• 30 Day Return Policy
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Our metal wall art pieces are top quality name brand merchandise, but we understand that sometimes you just aren't happy with something you purchase. You can return any item for any reason for a full refund within 30 days of receipt, except for wall art pieces with issues covered by the manufacturer's warranty. See the "Warranty Issues" section for more information.
  • You must first email us at: service@allmetalwallart.com within 30 days of receipt of the item for return authorization.
  • Returns received without prior notice are subject to a restocking fee of 10%.
  • Shipping charges for the return are the responsibility of the customer.
  • Returns must be received within 10 business days from the date you notify us of your intent to return the item.
  • Deliveries that are refused by the customer are considered returned by the customer. Shipping costs for returns are the responsibility of the customer and will be deducted from the customer's refund. A 10% restocking fee will also be assessed on refused shipments.
  • Metal wall art orders over $500.00 have a restocking fee of 10% of purchase price that will be deducted from the refund.
  • Returns must be in new condition, with ALL original materials and packing. Returns without all the original packaging are subject to a 10% restocking fee. Please note that returns that come back damaged WILL NOT be refunded. Please be careful to pack all items safely in the original packing.
  • Returns determined to be in unsalable (not new) condition can be shipped back to you for a fee of $25.00 shipping and handling.
  • Returns received without authorization beyond the 30 day window will not be refunded.
  • Gift Certificates are not refundable.
  • Please allow 20 business days after the receipt of your return for your refund to be processed and issued.




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To Return your Order