To Return your Order

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Our metal wall art pieces are top quality name brand merchandise, but we understand that sometimes you just aren't happy with something you purchase. You can return any item for any reason for a full refund within 30 days of receipt, except for wall art pieces with issues covered by the manufacturer's warranty. See the "Warranty Issues" section for more information.

• You must first email us at: service@allmetalwallart.com within 30 days of receipt of the clock for return authorization.
• Shipping charges for the return are the responsibility of the customer.
• Returns must be received within 10 business days from the date you notify us of your intent to return the item.
• Deliveries that are refused by the customer are considered returned by the customer. Shipping costs for returns are the responsibility of the customer and will be deducted from the customer's refund. A 10% restocking fee will also be assessed on refused shipments.
• Metal wall art orders over $500.00 have a restocking fee of 10% of purchase price that will be deducted from the refund.
• Returns must be in new condition, with ALL original materials and packing. Please note that returns that come back damaged will incur a 10% damage fee against your credit. Please be careful to pack all items safely in the original packing.
• Returns received without authorization beyond the 30 day window will not be refunded.
• Returns received without prior authorization or determined to be in unsalable (not new) condition can be shipped back to you for a fee of $25.00 shipping and handling.
• Please allow 20 business days after the receipt of your return for your refund to be processed and issued.